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Privacy Policy

Introduction
I take your privacy and confidentiality very seriously. This Privacy Policy explains how I collect, use, and protect your personal information in line with UK data protection law (GDPR and the Data Protection Act 2018).

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1. Who I Am

I am a registered psychotherapist with the BABCP, providing therapeutic services to individuals and organisations.

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2. What Information I Collect

I may collect and store the following personal information:

  • Contact details (name, phone number, email address).

  • Personal information relevant to therapy (such as age, health information, and relevant medical or educational background).

  • Session notes (kept securely and confidentially).

  • Payment details for billing purposes.

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3. How Your Information is Used

Your information is used to:

  • Arrange and provide therapy sessions.

  • Maintain accurate clinical records.

  • Process payments.

  • Contact you regarding appointments and relevant services.

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4. Confidentiality and Data Sharing

All information shared in therapy is confidential. Information will only be disclosed if:

  • You give explicit consent.

  • There is a legal obligation to do so.

  • There is a serious risk of harm to yourself or others.

I do not share your data with third parties for marketing purposes.

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5. Data Storage and Security

  • Records are stored securely, either digitally (encrypted and password protected) or in locked files.

  • Personal data is retained for the minimum period required by law and professional guidelines (usually 7 years), after which it is securely destroyed.

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6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data I hold about you.

  • Request corrections to your data.

  • Request deletion of your data (where legally and ethically appropriate).

  • Restrict or object to the processing of your data.

  • Withdraw consent at any time.

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7. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me:

Lynsey Matthews
Clarity Counselling 
clarity-counselling@outlook.com
07797 737272

Reach Out Anytime

If you would prefer to talk and discuss any queries you have before booking an appointment feel free to call me 

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07797 737272

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​or alternatively you can send me an email at

 

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 clarity-counselling@outlook.com

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To book a session please email me or use the lets chat button below. 

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Ker Du Pons,

La Route Du Petit Port,

St Brelade,

Jersey

JE3 8HH

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