Introduction
I take your privacy and confidentiality very seriously. This Privacy Policy explains how I collect, use, and protect your personal information in line with UK data protection law (GDPR and the Data Protection Act 2018).

​

1. Who I Am

I am a registered psychotherapist with the BABCP, providing therapeutic services to individuals and organisations.

​

2. What Information I Collect

I may collect and store the following personal information:

• Contact details (name, phone number, email address).

• Personal information relevant to therapy (such as age, health information, and relevant medical or educational background).

• Session notes (kept securely and confidentially).

• Payment details for billing purposes.

​

3. How Your Information is Used

Your information is used to:

• Arrange and provide therapy sessions.

• Maintain accurate clinical records.

• Process payments.

• Contact you regarding appointments and relevant services.

​

4. Confidentiality and Data Sharing

All information shared in therapy is confidential. Information will only be disclosed if:

• You give explicit consent.

• There is a legal obligation to do so.

• There is a serious risk of harm to yourself or others.

I do not share your data with third parties for marketing purposes.

​

5. Data Storage and Security

• Records are stored securely, either digitally (encrypted and password protected) or in locked files.

• Personal data is retained for the minimum period required by law and professional guidelines (usually 7 years), after which it is securely destroyed.

​

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data I hold about you.

• Request corrections to your data.

• Request deletion of your data (where legally and ethically appropriate).

• Restrict or object to the processing of your data.

• Withdraw consent at any time.

​​

7. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me:

Lynsey Matthews
Clarity Counselling 
clarity-counselling@outlook.com
07797 737272